Terms and Conditions

These Terms and Conditions govern your use of our online platform and any services offered by Conway & Coyle Robotics. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, you should not use our site or engage our services.

1. Company Information

Conway & Coyle Robotics operates in the AI automation industry and provides AI-powered process automation, robotic system integration, machine learning solutions, and custom automation development. Our physical address is Beaumont Road, Dublin 9, Dublin, IE.

2. Use of Our Site

You may use our site only for lawful purposes and in a manner consistent with these Terms. You agree not to misuse our site, attempt to gain unauthorised access to any part of it, or interfere with its operation or security.

3. Service Information

The content on our site is provided for general information about our services and capabilities. We may update, modify, or withdraw content at any time without notice. Any proposal, statement of work, or service agreement issued by us may set out additional or different terms that apply to a specific project.

4. Quotes, Engagements, and Project Terms

Any quotation, estimate, or service proposal we provide is indicative unless expressly stated otherwise. A project will only begin when both parties have agreed the scope, deliverables, timelines, fees, and any technical assumptions in writing. Changes to scope may affect price and delivery schedules.

5. Client Responsibilities

• Provide accurate and complete information needed for service delivery.
• Ensure that any data, systems, or equipment supplied by you are lawful to use and properly authorised.
• Cooperate reasonably with our team, including timely approvals, access, and feedback.
• Review deliverables promptly and notify us of any material issues within a reasonable time.

6. AI, Automation, and Technical Services

Our services may involve AI models, robotic systems, integrations, and automated workflows. These services may depend on third-party software, hardware, data quality, connectivity, and configuration. We do not guarantee that automated systems will be error-free, uninterrupted, or suitable for every use case. You remain responsible for final review and approval of business decisions made using automated outputs.

7. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights in our site, methodologies, templates, tools, and pre-existing materials remain our property or the property of our licensors. Upon full payment of applicable fees, you will receive the usage rights specifically set out in the relevant project agreement for the deliverables created for you.

8. Third-Party Services

Our services may integrate with or rely on third-party platforms, products, or services. We are not responsible for third-party content, availability, terms, or performance. Your use of any third-party service is subject to that third party's own terms and policies.

9. Fees and Payment

Fees, billing arrangements, and payment timelines will be set out in the relevant proposal or service agreement. Unless agreed otherwise, invoices are payable within the period specified on the invoice. Late or overdue payments may result in paused work, delayed delivery, or additional charges permitted by law.

10. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with a project, except where disclosure is required by law or authorised in writing. We will handle client information with reasonable care and use it only for the purpose of delivering our services, operating our site, or complying with legal obligations.

11. Data Protection and Privacy

Any personal data processed through our site or in connection with our services will be handled in accordance with applicable data protection laws. Where relevant, additional privacy notices, data processing terms, or security requirements may apply to a specific engagement.

12. Warranties and Disclaimers

Our site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in a written agreement, including implied warranties of fitness for a particular purpose, merchantability, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, Conway & Coyle Robotics will not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profit, loss of data, or business interruption arising from the use of our site or services. Nothing in these Terms limits liability that cannot lawfully be limited.

14. Suspension and Termination

We may suspend or terminate access to our site or services if we reasonably believe you have breached these Terms, provided inaccurate information, failed to pay amounts due, or engaged in conduct that may harm our site, services, or other users.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, legal requirements, or service offerings. The revised Terms will apply from the time they are posted on our site unless stated otherwise.

16. Governing Law

These Terms are governed by the laws of Ireland. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Ireland.

17. Contact Information

If you have any questions about these Terms and Conditions, you may write to us at our physical address: Beaumont Road, Dublin 9, Dublin, IE.