Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our site, contact us, or engage with our services. We are committed to handling personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Who We Are

This site is operated by Conway & Coyle Robotics, an AI automation business providing AI-powered process automation, robotic system integration, machine learning solutions, and custom automation development. Our registered correspondence address is Beaumont Road, Dublin 9, Dublin, IE.

Personal Data We Collect

We collect personal data that you provide directly and data that is collected automatically when you use our site.

• Contact details and enquiry information you submit through forms or correspondence.
• Business and project details you share when requesting information about our services.
• Technical data such as IP address, browser type, device information, and usage activity.
• Cookies and similar technologies that help us understand how visitors use our site.

How We Use Personal Data

We use personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include your consent, our legitimate interests, compliance with legal obligations, or steps taken at your request before entering into a contract.

• To respond to enquiries and provide information about our services.
• To assess project requirements and prepare proposals or demonstrations.
• To operate, maintain, secure, and improve our site and services.
• To analyse website performance and visitor engagement.
• To comply with legal, regulatory, or contractual obligations.

Cookies and Similar Technologies

Our site may use cookies or similar technologies to support essential functions, remember preferences, and understand how visitors interact with our content. Where required by law, we will request your consent before placing non-essential cookies on your device.

Sharing of Personal Data

We do not sell personal data. We may share personal data with trusted service providers who support our operations, such as hosting, security, analytics, or professional advisers, where necessary and subject to appropriate safeguards.

We may also disclose personal data where required by law, to protect our rights, or in connection with a business transaction involving our organisation.

International Transfers

Where personal data is transferred outside the European Economic Area, we will ensure that appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, as required by applicable law.

Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, reporting, or contractual requirements. Retention periods vary depending on the type of data and our legal obligations.

Your Rights

Subject to applicable law, you may have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

You also have the right to lodge a complaint with the Data Protection Commission in Ireland if you believe your data protection rights have been infringed.

Data Security

We use appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

Children’s Privacy

Our site and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The latest version will always be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, you may contact us by post at: